Privacy Policy
Effective date: January 1, 2026
1. Data Controller
Joyfactorypoint.bond is the data controller for personal information collected through this website and related booking inquiries.
2. Information We Collect
We collect contact details (name, email, phone), inquiry preferences, booking details, and limited technical data (IP address, browser type, pages visited) for service delivery and security.
3. Purpose and Legal Basis
Data is processed for booking management, customer support, legitimate business interests, and legal obligations. Where required, consent is obtained for marketing communication.
4. Cookies
We use cookies to improve website performance, analytics, and user experience. You can manage cookie preferences via browser settings.
5. Sharing of Data
Data may be shared with trusted hotel partners, payment processors, and service providers solely to fulfill requested services. We do not sell personal data.
6. GDPR Rights
You have rights to access, rectify, erase, restrict, object, and port your personal data. You may also withdraw consent at any time where processing is consent-based.
7. Data Retention
Personal data is retained only as long as necessary for contractual, legal, and operational purposes.
8. Security
We apply organizational and technical safeguards to protect data from unauthorized access, disclosure, or misuse.
9. Contact
For privacy requests, contact: [email protected]